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SECURUS / Privacy policy

Privacy policy

Last updated: October 2026

This is an English translation of our German Datenschutzerklärung, provided for convenience. In case of any discrepancy, the German version shall prevail.

Current website status

No analytics or marketing cookies

We do not use personalised advertising. For visitor statistics we use Umami on our own server, without cookies and without storing IP addresses. Local settings are only stored when you choose them. Cloudflare Turnstile is only loaded when you use a contact form.

1. Privacy at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on data protection can be found in the privacy policy set out below.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information about the controller” in this privacy policy.

How do we collect your data?

Some of your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.

Other data is processed automatically by the IT systems involved when you visit the website. This is mainly technical data (e.g. IP address, web browser, operating system or time of the page request) that is required to provide the website securely.

What do we use your data for?

We use the data to provide the website securely and without errors and to handle enquiries that you send to us. We also evaluate the use of the website statistically, without cookies and without user profiles (see the section “Visitor statistics”). Your data is not evaluated for advertising purposes.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and any other questions on the subject of data protection.

Analytics and third-party tools

For cookieless visitor statistics, we use the open-source software Umami, which we operate ourselves on our own server. No data is transmitted to third parties in the process. Details can be found in the section “Visitor statistics”. We do not use any tracking or marketing services. The security service Cloudflare Turnstile is only loaded when a contact form is used. Details can be found in the section “Cloudflare Turnstile”.

2. Hosting

Hetzner

We host our website with Hetzner. The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany (hereinafter Hetzner).

For details, please refer to Hetzner’s privacy policy: https://www.hetzner.com/de/rechtliches/datenschutz.

Hetzner is used on the basis of Art. 6 (1) (f) GDPR. We have a legitimate interest in providing our website securely, quickly and reliably.

Data processing agreement

We have concluded a data processing agreement (DPA) with the provider named above. This is a contract required under data protection law which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory disclosures

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the controller

The controller responsible for data processing on this website is:

SECURUS IoT Monitoring GmbH

Am Farmböddel 7a
D-24623 Großenaspe
Germany
Phone: +49 (0)15206019278
Email: info@securus-m.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses or similar).

Storage period

Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose of the data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.

General information on the legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR if special categories of data under Art. 9 (1) GDPR are processed. In the case of express consent to the transfer of personal data to third countries, data processing is also based on Art. 49 (1) (a) GDPR. If consent to the storage of information in your terminal device or access to it is required, § 25 (1) TDDDG (German Telecommunications Digital Services Data Protection Act) also applies. Consent can be revoked at any time. If your data is required to perform a contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 (1) (b) GDPR. Furthermore, we process your data if this is necessary to fulfil a legal obligation on the basis of Art. 6 (1) (c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6 (1) (f) GDPR. The following sections provide information on the legal bases relevant in each case.

Note on data transfers to the USA and other third countries

When the contact form is used, Cloudflare may process data in the USA. Information on the purpose, scope and safeguards used can be found in the section “Cloudflare Turnstile”. No other transfers to third countries take place through features of this website.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 (1) (E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 (1) GDPR). IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 (2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL/TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time regarding this and any other questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us about this at any time. The right to restriction of processing exists in the following cases:

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a member state.

4. Data collection on this website

Cookies and local browser settings

We do not set any analytics, marketing or other cookies that require consent. Our visitor statistics (Umami) also work without cookies. For this reason, we currently do not display a consent banner.

If you actively change the colour scheme or the language, your browser stores the selected setting locally on your device (securus-theme or securus-lang in local storage). This is done solely to restore the display you have explicitly chosen on later visits. The setting remains until you change it again or delete the website data in your browser. The legal basis for this access is § 25 (2) No. 2 TDDDG; the setting is not evaluated in relation to your person or passed on to third parties.

As part of a security check, Cloudflare Turnstile may process technically necessary information in the browser. This only happens when you use a contact form and is described in the section “Cloudflare Turnstile”.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be recorded.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 (1) (b) GDPR if your enquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested; consent can be revoked at any time.

To send the enquiry as an email, we use Amazon Simple Email Service (Amazon SES) in the EU region Ireland. The provider is Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg. The contact details and message text you enter are processed for sending. A data processing agreement has been concluded with the provider.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to its storage or the purpose for storing the data no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Enquiries by email, phone or fax

If you contact us by email, phone or fax, your enquiry, including all resulting personal data (name, enquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 (1) (b) GDPR if your enquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested; consent can be revoked at any time.

The data you send us via contact requests will remain with us until you ask us to delete it, revoke your consent to its storage or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

5. Visitor statistics

Umami

To understand how our website is used and to improve it, we use the open-source software Umami. We operate Umami ourselves on our server at Hetzner (see the section “Hosting”). The data is not transmitted to the maker of Umami or to any other third party.

Umami does not use cookies and does not permanently store any information on your device. When a page is accessed, the following data is processed: the page accessed and its title, the referring website (referrer) and campaign parameters in the address (e.g. utm_source), browser, operating system and device type, screen size, browser language and the country, region and city derived from the IP address. In addition, we count certain interactions: opening and submitting a contact form (without its content), clicks on the phone number and email address, opening data sheets and switching the language.

Your IP address is not stored. To group page views of the same visit, Umami creates an identifier in the form of a hash value from the IP address, the browser identifier and a random value that changes daily. This identifier does not allow any conclusions to be drawn about your person and does not allow you to be recognised beyond the respective day. No user profile is created. If the “Do Not Track” setting is enabled in your browser, no data is collected.

The processing is based on Art. 6 (1) (f) GDPR. Our legitimate interest lies in the statistical evaluation of the use of our website in order to improve our services and measure the success of our content. You can object to the processing at any time (Art. 21 GDPR), e.g. by sending us an informal message or by enabling “Do Not Track” in your browser.

The statistical data is automatically deleted after 24 months at the latest.

6. Security service

Cloudflare Turnstile

To protect our contact forms against automated input and abuse, we use Cloudflare Turnstile. The provider is Cloudflare, Inc., 101 Townsend Street, San Francisco, California 94107, USA.

Turnstile is not loaded when you merely visit the website, but only when you interact with a contact form. Cloudflare processes technical signals such as IP address, browser and device information, user agent, TLS characteristics as well as the website visited and the public site key. Content that you enter in the contact form is not transmitted to Turnstile. We receive a short-lived verification token and the result of the security check from Cloudflare.

The processing is based on Art. 6 (1) (f) GDPR. Our legitimate interest lies in protecting the contact form and our infrastructure against spam and abusive automated requests. Insofar as Turnstile stores or reads information on your device for this purpose, this is necessary for the secure contact function you have requested (§ 25 (2) No. 2 TDDDG). Turnstile’s optional pre-clearance feature, which can set an additional cf_clearance cookie, is not used.

Cloudflare may also process data in the USA. For this purpose, Cloudflare describes safeguards under the EU-US Data Privacy Framework and the EU Standard Contractual Clauses. Further information can be found in the Turnstile privacy addendum and in Cloudflare’s Data Processing Addendum.

7. Locally hosted fonts

The fonts used on this website are loaded exclusively from our own server. No connection to Google or any other font provider is established when the fonts are loaded.

8. Own services

Handling of applicant data

We offer you the opportunity to apply to us (e.g. by email, by post or via an online application form). Below we inform you about the scope, purpose and use of your personal data collected during the application process. We assure you that your data will be collected, processed and used in accordance with applicable data protection law and all other statutory provisions and that your data will be treated in strict confidence.

Scope and purpose of data collection

If you send us an application, we process the associated personal data (e.g. contact and communication data, application documents, notes taken during interviews, etc.) insofar as this is necessary to decide on establishing an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6 (1) (b) GDPR (general contract initiation) and – if you have given consent – Art. 6 (1) (a) GDPR. Consent can be revoked at any time. Within our company, your personal data will only be passed on to persons involved in processing your application.

If the application is successful, the data you have submitted will be stored in our data processing systems on the basis of § 26 BDSG and Art. 6 (1) (b) GDPR for the purpose of carrying out the employment relationship.

Data retention period

If we are unable to offer you a position, you decline a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6 (1) (f) GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). The data will then be deleted and the physical application documents destroyed. The retention serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the 6-month period has expired (e.g. due to an impending or pending legal dispute), it will only be deleted when the purpose for further retention no longer applies.

Longer retention may also take place if you have given your consent (Art. 6 (1) (a) GDPR) or if statutory retention obligations prevent deletion.

9. SMS notifications

Users of the SECURUS platform can choose to receive alarm notifications by SMS. This is optional and is enabled by the users themselves in their account settings; we record the time and source of this consent.

To send these messages, we process the mobile phone number stored in the user account and transmit it, together with the message text, to our messaging provider Twilio Ireland Limited, which acts as our processor. Messages to recipients in the EU are processed in Twilio’s Irish region.

We do not sell, rent or share mobile phone numbers or consent to receive SMS with third parties for marketing purposes. The numbers are used exclusively to deliver the alarm notifications requested by the user.

Message frequency varies and depends entirely on the alarm events at the monitored sites; there is no scheduled or recurring send. Message and data rates may apply.

Users can revoke their consent at any time in their account settings; recipients in the United States can also reply STOP to any message. The revocation takes effect immediately.

The full terms of the SMS notification service can be found in our SMS Notification Terms.