Heating failure is often noticed only when rooms get cold. SECURUS monitors suitable fault contacts or flow and return temperatures. Unusual conditions are reported to caretakers, heating contractors or property managers, helping them investigate sooner and decide what to do.
Example data for illustration. You set the thresholds yourself in the platform.
Sensors record readings or events directly on site.
Flow temperature, Building A · 36 °CVia LoRaWAN to a gateway within range, then through its internet connection to the platform.
The platform checks every value against your thresholds, rules and time windows.
Below 45 °C for 30 minThe responsible person receives an SMS or email with location, time and trigger.
Many boilers and heat generators have a fault output, often a dry contact. A suitable dry contact sensor or IoT controller reads its state and transmits it to SECURUS. The equipment documentation specifies which faults this output represents.
Connection to a fault contact is a qualified contractor’s task. Equipment documentation specifies whether a suitable output is available; we can review this with you. Our machine and equipment monitoring page explains how existing fault signals can be forwarded.
Older systems often lack a usable fault contact. Temperature probes on flow and return pipes can help. They are fitted to the outside of the pipe without opening the heating circuit. A flow temperature well below its usual level during heating hours may indicate a fault, but night setback, heating demand and operating mode must also be considered.
A sensor with two probes, such as the Milesight TS302, records flow and return with one device; the Dragino D23-LB has three probes, for example for flow, return and storage tank. The histories also show how the system works. Unusual patterns, such as an unusual difference between flow and return, are pointers for the heating contractor.
Schedules define when a temperature rule is active. This lets you allow for expected setback periods without treating every low flow temperature as a fault.
Several measurements can complement one another in a plant room. A pressure sensor shows trends and deviations from the defined range. A leak sensor reports water reaching its location near boilers, tanks or valves. A room sensor shows unusually high or low plant room temperatures.
All values come together in SECURUS for each site. With an alert, the contractor immediately sees what happened before: whether the pressure had been falling for a while, when the flow temperature dropped and whether there is water on the floor.
With notification groups you decide who receives an alert, for example:
The configured alarm rules determine which alerts are sent by SMS or email. Recorded events remain available in the dashboard and alarm history. Priorities indicate urgency, for example a reported fault or an unusual pressure reading.
Property managers, municipalities and facility management companies often look after many heating systems at different sites. In SECURUS you see all systems in one overview, and sites with an active alarm are marked on the map. Each property has its own limits, schedules and responsibilities.
Many individual boiler rooms become one central heating monitoring system. More on typical processes can be found for property managers, municipal properties and in facility management.
Monitoring replaces neither maintenance nor the safety devices of the system. SECURUS does not control the heating and does not intervene in its regulation. The platform reports and documents, and so gives caretakers and contractors the basis to act faster and more precisely.
Readings become useful when they reflect normal equipment operation and alerts trigger a clear response.
When heating fails overnight, a resident may be the first to notify property management the next morning. An alert from the plant room can shorten this information chain. A responsible person must be reachable outside office hours and able to access the equipment.
Record when the problem started, which rooms are affected and whether hot water is also unavailable. Existing equipment fault messages can help. One cold radiator alone does not establish the condition of the central heating system.
Diagnosis and work on the heating equipment are the qualified contractor’s responsibility. The property manager first needs to consolidate reports, clarify responsibilities and arrange access to the plant room.
No. Outdoor temperature, heating curve, night setback, hot water production and operating mode affect readings. A blanket alert below one temperature is therefore not appropriate for every system.
First observe normal operation and agree suitable rules with the heating contractor. A temperature alert can prompt an inspection but should not be presented as a confirmed diagnosis.
Property managers, caretakers and contractors should agree who receives alerts and how out-of-hours responses work. A message alone does not arrange access or repairs. Clear names for buildings, heating circuits and measurement points help across multiple properties.
A sensor reads a suitable heating fault contact, or probes monitor flow and return temperatures. SECURUS reports the detected fault state or deviation from your temperature rules by SMS or email, identifying the building, equipment and trigger.
Yes. Temperature probes are attached to the outside of flow and return. If the flow temperature drops clearly during heating hours, SECURUS reports this as an indication of a failure.
Surface probes are mounted at suitable pipe locations. For fault contacts, a qualified contractor checks connection options. Whether additional work is needed depends on the system.
The people and groups you define, such as the caretaker, heating contractor and management. Several people can be notified at the same time.
With schedules and suitable limits. You define which flow temperature is expected at which times.
No. SECURUS monitors and reports, and the heating's regulation remains unchanged. Any intervention is made by the heating contractor.
Yes. Each system is assigned to a site, with its own limits and responsibilities. You see all sites in one dashboard.
Monitor temperatures in server rooms, plant rooms and storage areas.
Monitor cold rooms and freezers with temperature alerts.
Detect water at risk points and send targeted alerts.
Review CO₂, temperature and humidity by room.
Track humidity patterns and assess mould risk.
Fault contacts and condition data from pumps, motors and machines.
Understand equipment electricity demand and consumption trends.
Monitor open and closed states using rules suited to your operating hours.
Detect potential fall events without cameras.
Request help or service at the push of a button.
Utilisation of rooms, seats and spaces.
Detect smoking in toilets and stairwells.
Service tanks, containers and dispensers according to need.
Measure noise objectively instead of guessing.
Detect pressure loss in heating and pipes early.
Read water, gas and electricity meters automatically.
Document hot water and pipe temperatures.
Monitor pH, conductivity, chlorine and oxygen.
Detect unnecessary lighting and dark areas.
Water trees and green spaces when they need it.
Tell us about your systems, sites and existing fault outputs. We will suggest the right monitoring.