SOS button and service button for targeted support
A wireless button lets people request assistance or service in classrooms, reception areas or service points. SECURUS sends the button press and its assigned location to the responsible group. Labels and agreed procedures define what the message means and who responds.
Example data for illustration. You set the thresholds yourself in the platform.
From the reading to the right person.
Measure
Sensors record readings or events directly on site.
Classroom 1.08 · Button pressedTransmit
Via LoRaWAN to a gateway within range, then through its internet connection to the platform.
Check
The platform checks every value against your thresholds, rules and time windows.
Report a button pressAlert
The responsible person receives an SMS or email with location, time and trigger.
One button, one clear meaning
The same SOS button serves as a call for help or a service request, depending on where it is used, for example in a classroom, a care area or at a service point. A short, long or double press can trigger different alerts. You define labeling, recipients and the expected response in advance.
What the button is not
The alert goes by SMS and email to the configured recipients, not to a control center. Safety-critical emergency calls have their own requirements; a general wireless button does not replace an approved emergency call system. The alert names the button’s location, not where the person is.
Use a service button in daily operations
At reception, a service button can request help from a nearby office; on the shop floor, it can signal that a customer needs assistance. Give each button a clear name, such as First floor reception. Check wireless coverage at its mounting point and test whether the right people receive the message. SECURUS notification groups represent these responsibilities.
Frequently asked questions about wireless buttons
Does the button send an emergency call to a control center?
No. The alert goes to the recipients you choose. A connection to a control center would have to be arranged separately.
How long does the battery last?
This depends on the button model, number of presses, radio conditions and temperature. Suitable devices can run for several years. The conditions in the datasheet and actual usage determine battery life.
How is it different from fall detection?
The button is pressed deliberately. Fall detection recognizes certain events automatically using radar.
Can different buttons trigger different messages?
Buttons are configured by location and task. Supported press types depend on the device.
More use cases
Temperature monitoring
Monitor temperatures in server rooms, plant rooms and storage areas.
Heating monitoring
Track fault contacts and flow and return temperatures.
Cold room monitoring
Monitor cold rooms and freezers with temperature alerts.
Leak detection
Detect water at risk points and send targeted alerts.
Air quality and indoor climate
Review CO₂, temperature and humidity by room.
Mold prevention
Track humidity patterns and assess mold risk.
Machine and equipment monitoring
Fault contacts and condition data from pumps, motors and machines.
Energy monitoring
Understand equipment electricity demand and consumption trends.
Door and window monitoring
Monitor open and closed states using rules suited to your operating hours.
Fall detection
Detect potential fall events without cameras.
Occupancy and people counting
Utilization of rooms, seats and spaces.
Smoke and vape detection
Detect smoking in restrooms and stairwells.
Level monitoring
Service tanks, containers and dispensers according to need.
Noise level
Measure noise objectively instead of guessing.
System pressure
Detect pressure loss in heating and pipes early.
Utility meters
Read water, gas and electricity meters automatically.
Drinking water hygiene
Document hot water and pipe temperatures.
Water quality and pH monitoring
Monitor pH, conductivity, chlorine and oxygen.
Lighting monitoring
Detect unnecessary lighting and dark areas.
Green spaces and soil moisture
Water trees and green spaces when they need it.
Define a clear call procedure
Tell us who uses the button, where it is mounted and who should respond.